GDPR Compliance

Our Commitment to GDPR

stormcall-falcon is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you submit a booking form or contact us voluntarily
• Contract: To fulfill our service obligations when you book a programme
• Legal obligation: To comply with accounting, tax, and safeguarding requirements
• Legitimate interests: To improve our services and communicate relevant information

Data Controller

For the purposes of UK GDPR, the data controller is:

stormcall-falcon
127 Kensington Park Road
Notting Hill
London W11 2ES
United Kingdom

Your GDPR Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this within one month of your request, free of charge.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling.

Children's Data

Given our work with children and teenagers, we take extra care to:

• Only collect children's information with explicit parental consent
• Process the minimum data necessary for our educational services
• Implement age-appropriate safeguarding measures
• Never use children's data for marketing purposes
• Ensure all staff handling children's data are properly trained and DBS checked

Data Transfers

We do not transfer personal data outside the United Kingdom. All data is stored and processed within the UK.

Data Breach Procedures

In the unlikely event of a data breach affecting your personal information, we will:

• Notify the Information Commissioner's Office (ICO) within 72 hours if required
• Inform affected individuals without undue delay
• Take immediate steps to contain and remedy the breach

Data Protection Officer

For data protection enquiries, you can contact our data protection officer at:

Email: [email protected]

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

• Email: [email protected]
• Post: 127 Kensington Park Road, Notting Hill, London W11 2ES

We will respond to your request within one month. In complex cases, we may extend this by a further two months and will inform you of any delay.

Right to Complain

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Please check this page periodically for updates.