Privacy Policy

Last updated: May 14, 2026

Introduction

This Privacy Policy explains how stormcall-falcon ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you book a programme or contact us, we collect:

  • Parent/guardian name
  • Email address
  • Child's age
  • Programme selection
  • Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use your personal information to:

  • Process and confirm programme bookings
  • Communicate with you about our services
  • Respond to your enquiries
  • Improve our website and services
  • Comply with legal obligations

Working With Children

We recognize the special responsibility involved in working with children and teenagers. We:

  • Only collect information necessary for providing our educational services
  • Require parental consent for all bookings
  • Never share children's information with third parties for marketing purposes
  • Maintain appropriate safeguarding measures

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 7 years for accounting and legal purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

Cookies

We use cookies to improve your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Services

We do not share your personal information with third parties except where necessary to provide our services or comply with legal obligations.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 127 Kensington Park Road, Notting Hill, London W11 2ES, United Kingdom